BUSINESS COMMUNICATION AND WRITING SKILLS

Effective business communication skills are critical to the success of any organization, despite its size, geographic location, and mission. It is intertwined with the internal culture and external image of any organization. It determines what is communicated, by whom, and to what level in the organization.
This program enables participants to develop business communications that make the point quickly, clearly, and persuasively. Participants will learn how to structure their thoughts, analyse their audience’s needs, develop key information, and present it at the right level of detail so that it gets the results they hoped for. Participants of this training will learn a set of strategies for communicating which can be applied to all situations, including long complex reports or proposals, presentations,
emails or text messages, voice mails, or short concise documents.

Identify the need for effective verbal, non-verbal and written communication

Apply effective business writing skills to compose, structure, and produce standard and professional correspondence, both for internal and external use

Realize the importance of mastering the Interpersonal Communication

Use the right vocal skills, and plan the communication to create maximum impact

Plan and organize thoughts and draft different types of business correspondence using the
right writing strategies

Set the proper tone for business writing and writing to the point to maximize the effectiveness of the documents

Yes

Corporate Professionals and Managers

Entrepreneurs and Small Business Owners

Administrative and Support Staff

Sales and Marketing Teams.

Human Resources Personnel

Business Development and Project Managers

Interactive and activity-based training with lectures, oral communication, presentation, role play and practical writing skills.