1 DAY TRAINING
Introduction:
Effective conflict management and fostering collaborations are particularly important in any organisation as workplace conflict can cause work disruption, decreased productivity, project failure, turnover and termination. Conflicts must be managed and resolved to avoid acrimonious work relationships that may result in eventual lawsuits. As an O&G company, it is crucial to foster effective collaboration in managing conflicts effectively by instilling a collaborative communication climate within the organization, which can lead to improved conflict management.
Learning Objectives:
Become aware of personal work characteristics and team dynamics in solving conflicts
Motivate every member of the team—even if they do not share same values
Use positive and corrective feedback to turn problem employees around and maximise productivity and work efficiency
Apply the most relevant conflict resolution style to eliminate friction
HRDC Certificate Of Attendance:
Yes
Target Audience:
- First-line and middle management who are required to resolve office conflict, able to provide instructions and communicate with others while working in the same organisation
Methodology:
- As the focus is on skills training, the approach of the program is a practical one, i.e. “Learning by Doing”. This is a highly participative and interactive program using a variety of training techniques.
- Participants will have ample opportunities to practice with work related training material